- Can I resend a gift card purchased through Afterpay?
- What is the security PIN and why do I need it?
- Cannot locate 'You've received a Prezzee!' email
- Will the people I sent gifts to be able to use their gift card/s after I delete my account?
- Will Prezzee keep any of my personal information after I delete my account?
- Will my scheduled gift cards still be sent out if I delete my account?
- I’ve deleted my account but it still seems to be active
- Can I still keep or use my gift cards after deleting my Prezzee account?
- How do I delete my Prezzee account?
- Can I restore my Prezzee account after deleting it?
- Why is my phone number not valid?
- Why do you need my phone number?
- Where are my gift cards?
- What’s the best way to protect my gift cards in the Prezzee wallet?
- What do I do if my smartphone was stolen, lost or damaged?
- Sign up and create your Prezzee Account
- Reset password
- What is a One-Time Password (OTP)
- I have created a second account by accident. What do I do?
- How is my information kept secure?
- Privacy Policy
- How do I log out of my Prezzee account?
- How do I download the Prezzee app?
- Do I need internet to access my Prezzee wallet?
- Removing gift cards from your Prezzee Wallet
- Accessing your Prezzee Wallet (via browser)
- Accessing your Prezzee Wallet (via app)
- What is the Prezzee Wallet
- Change my phone number
- Change my email address
June 19 - Hello! We’re having some issues with Runa eGift cards, but we’re onto it! We’re sorry if this is holding you up today. Please know that our team is working hard to get everything up and running as a matter of urgency.