Make a complaint

Have more questions? Submit a request

We’re sorry that things haven’t worked out as expected. Let’s look into it. 

At Prezzee, we’re all about spreading joy. If we’ve missed the mark, we want to know about it and more importantly, we want to know what we can do to make it better. 

Tell us what happened

Fill Out a Quick Form: Just complete a quick form and send it our way. We’ll be on it in no time!

Send Us an Email: Prefer email? No problem! Just make sure to include your Ticket Number and/or Order Number (if available) so we can assist you more efficiently.

We’ll look into your complaint and aim to get back to you within 2 business days.

We want you to know that our customers are at the heart of everything we do at Prezzee and we’re sorry if you feel that we’ve let you down. We hope you’ll give us the opportunity to make it right. 

To lodge a complaint or to view our Complaints Policy.

Links:

 

Still having trouble?  No worries! Just get in touch with us, and we’ll help you out! Contact Prezzee Customer Care here.

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